ph363 Privacy Policy

This Privacy Policy describes how ph363 ("ph363," "we," "us," or "our"), operator of the online gaming platform at ph363.bio, collects, uses, discloses, stores, and protects personal information provided by or collected about players and visitors ("you," "your," or "Data Subject") in connection with your use of the ph363 platform and related services.

ph363 recognizes the importance of data privacy and is committed to protecting the personal information of every Filipino player on its platform. We operate in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations as administered by the National Privacy Commission (NPC) of the Philippines.

By registering an account on ph363.bio, accessing the platform, or submitting personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with the terms of this Privacy Policy, you should not create an account or use the ph363 platform.

This Privacy Policy should be read together with ph363's Terms and Conditions, which are available at ph363.bio/terms-conditions and are incorporated by reference into this document.

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, the data controller responsible for personal information collected through ph363.bio is the ph363 platform operator.

ph363 has appointed a designated point of contact for data privacy matters. Players who wish to exercise their data subject rights, lodge a privacy concern, or request information about data processing practices may do so by contacting us at the above email address or through the live chat support function on ph363.bio.

ph363 collects the following categories of personal data from players and platform visitors. The specific data collected in each category depends on the nature of your interaction with the platform.

• Full legal name
• Date of birth (used to verify 21+ age requirement)
• Philippine mobile number (used as primary account identifier and for OTP delivery)
• Username and encrypted password credentials
• Email address (where provided)

• Government-issued photo identification (UMID, PhilSys National ID, Driver's License, or Passport)
• ID number and ID expiry date
• Proof of address documentation (where required)
• Selfie or live photograph (where required for enhanced verification)

• GCash or Maya account number linked to your ph363 wallet
• Bank account details (BPI, BDO, Metrobank) where used for withdrawal
• Transaction history including deposit amounts, withdrawal amounts, dates, and payment references
• Wallet balance history

• Game session logs (game title, date, time, bet amount, result, duration)
• Sports bet records including selections, odds, stake, and settlement
• Bonus claims, wagering progress, and promotion participation history

• IP address and approximate geographic location derived therefrom
• Device type, operating system, and browser information
• Session timestamps and login history
• Cookie and local storage data (see Section 10)

• Live chat transcripts and email correspondence with ph363 support
• Records of complaints and their resolution
• Feedback and survey responses submitted voluntarily

ph363 collects personal data through the following channels and mechanisms:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion.
• Automatically through platform use — when you access ph363.bio, your device transmits technical data including IP address, browser type, and session information. This data is collected automatically through server logs and cookies.
• From payment service providers — when you transact through GCash, Maya, or a Philippine bank, ph363 receives transaction confirmation data including your registered mobile number, transaction reference, amount, and timestamp.
• From identity verification providers — where ph363 uses a third-party KYC service to verify your identity documents, that provider transmits verification results back to ph363 in accordance with its own privacy policy and data processing agreement with ph363.
• From fraud and security monitoring systems — ph363's platform includes automated fraud detection systems that analyze account and transaction patterns. These systems may generate derived data about account behavior for security purposes.

ph363 processes personal data for the following specific purposes. We process only the data that is necessary for each stated purpose:

ph363 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where such automated processing is required for anti-money laundering compliance screening.

Under the Data Privacy Act of 2012, ph363 relies on the following legal bases for processing your personal data:

• Consent — for promotional and marketing communications, and for optional data processing activities clearly described at the point of consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Performance of a contract — for processing necessary to create and manage your ph363 account, deliver gaming services, and process financial transactions. This is the primary basis for most ph363 data processing.
• Compliance with a legal obligation — for KYC verification, age verification, anti-money laundering reporting, and any other processing required by Philippine law or by PAGCOR regulatory requirements.
• Legitimate interests — for fraud prevention, platform security, aggregate analytics to improve services, and responsible gaming monitoring, where such interests are not overridden by your rights and interests.

Where ph363 relies on consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect processing carried out before the withdrawal, nor will it affect processing carried out on another legal basis.

ph363 shares personal data with carefully selected third-party service providers who assist in operating the platform. These providers act as data processors under binding data processing agreements and are permitted to use your data only for the purposes specified by ph363:

• Payment processors — GCash (GXI), Maya (PayMaya Philippines), BPI, BDO, Metrobank, and InstaPay/PESONet network operators, for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers — third-party services used to verify government-issued identity documents submitted during the account verification process.
• Game content providers — ph363's game software providers receive session data necessary to operate and certify their games, including player ID references, stake amounts, and game outcomes.
• Customer support platform — live chat and support ticketing infrastructure providers who process support communications on behalf of ph363.
• Cloud infrastructure and security providers — hosting and data security providers who store and protect platform data under contractual security obligations.

ph363 may disclose personal data to the following parties where required or permitted by Philippine law:

• PAGCOR and other Philippine gaming regulatory authorities, upon lawful request.
• The Anti-Money Laundering Council (AMLC) of the Philippines, in compliance with Republic Act No. 9160 (Anti-Money Laundering Act) and its amendments.
• The National Privacy Commission, where required by RA 10173 or in connection with a data breach notification.
• Philippine law enforcement agencies, upon receipt of a lawful order, subpoena, or warrant.
• Courts of competent jurisdiction in the Philippines, in connection with legal proceedings.

ph363 does not sell, rent, or commercially transfer your personal data to any third party for that party's independent marketing or advertising purposes. Data shared with affiliates for the purpose of directing new players to ph363 is limited to aggregate, non-personally identifiable information unless you have separately consented to personally identifiable affiliate tracking.

ph363 retains personal data for the minimum period necessary to fulfill the purpose for which it was collected, subject to longer retention where required by applicable Philippine law.

• Account and registration data — retained for the duration of your active account, plus five (5) years following account closure, in compliance with AML record-keeping requirements under RA 9160.
• KYC and identity documents — retained for five (5) years following account closure or the completion of the business relationship, as required by anti-money laundering regulations.
• Financial transaction records — retained for five (5) years following the date of each transaction, in accordance with AMLC record-keeping obligations.
• Gaming activity logs — retained for two (2) years following the date of each gaming session, or for the full duration of any related dispute or investigation.
• Customer support communications — retained for two (2) years following the resolution of each support interaction.
• Marketing consent records — retained until you withdraw consent, plus one (1) year thereafter as evidence of the prior consent.
• Technical and device logs — retained for ninety (90) days for routine operational purposes, and up to two (2) years where retained for security investigation purposes.

Upon expiry of the applicable retention period, ph363 will securely delete or anonymize your personal data in a manner that prevents reconstruction of the original information.

ph363 implements appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include but are not limited to:

• Encryption in transit — all data transmitted between your device and ph363 servers is encrypted using TLS 1.2 or higher. The ph363.bio platform enforces HTTPS across all pages.
• Encryption at rest — sensitive personal data including passwords (stored as salted cryptographic hashes), KYC documents, and financial data are encrypted in storage.
• Access controls — access to personal data within ph363's systems is restricted to personnel with a legitimate operational need. Access is managed through role-based permissions and reviewed periodically.
• Two-Factor Authentication — ph363 provides 2FA to players and enforces it for administrative access to systems containing personal data.
• Security monitoring — ph363 operates automated security monitoring to detect and respond to suspicious access patterns, intrusion attempts, and anomalous account activity.
• Penetration testing and audits — ph363's platform undergoes periodic security assessments conducted by qualified independent parties.

In the event of a personal data breach that poses a risk to the rights and freedoms of data subjects, ph363 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, as required by the NPC's Circular on Personal Data Breach Management. Where the breach is likely to result in a high risk to your rights, ph363 will also notify you directly without undue delay.

ph363 uses cookies and similar tracking technologies on ph363.bio for the following purposes:

These cookies are strictly necessary for the operation of the ph363 platform. They enable core functions including login session management, security token validation, and payment process continuity. You cannot opt out of essential cookies while using the platform, as they are required for the service to function.

These cookies remember your preferences, such as your preferred game lobby view, language settings, and whether you have dismissed informational notices. They are not strictly necessary but improve your experience on the platform. You may disable functional cookies through your browser settings, though this may affect some platform features.

ph363 uses anonymized analytics data to understand how players navigate and use the platform, which helps us improve performance, identify errors, and optimize the user experience. Analytical data is processed in aggregated form and is not used to identify individual players.

You may manage or delete cookies through your browser settings. Common browsers on Philippine mobile devices — Chrome for Android and Safari for iOS — both provide cookie management options in their privacy settings menus. Deleting session cookies will log you out of your ph363 account and require re-authentication.

As a Filipino player and data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph363. To exercise any of these rights, contact ph363 customer support via live chat at ph363.bio or by email at [email protected]:

ph363 will respond to data subject requests within thirty (30) days of receipt. Where a request is complex or numerous, ph363 may extend this period by a further thirty (30) days and will inform you of the extension and the reason for it.

The ph363 platform is strictly for individuals who are 21 years of age or older. ph363 does not knowingly collect personal information from persons under the age of 21. The collection of personal data from minors is strictly prohibited under ph363's Terms and Conditions and under the Child Safety provisions of Philippine law.

If ph363 becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will immediately delete that data, close the associated account, and refund any net real-money balance to the original deposit method.

If you are a parent or guardian and believe that a person under 21 in your care has registered an account or provided personal information to ph363, please contact us immediately at [email protected] or through live chat so that we can take prompt remedial action.

ph363 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, platform operations, or data processing practices. When material changes are made, ph363 will notify registered players by posting a notice on ph363.bio and, where appropriate, by sending a notification to the player's registered mobile number or email address.

The "Effective Date" shown at the top of this Privacy Policy will be updated to reflect the date of the most recent revision. The current version of the ph363 Privacy Policy is always available at ph363.bio/privacy-policy.

Your continued use of the ph363 platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of and agreement to the updated terms. If you do not agree with a revised Privacy Policy, you should discontinue use of the platform and contact support to close your account.

For questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ph363, please contact us through the following channel:

If you are not satisfied with ph363's response to your privacy concern or believe that ph363 has violated your rights under the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. ph363 encourages you to contact us first to allow us the opportunity to resolve your concern before escalating to the NPC.